← AutoBuilt
SMS Program & Opt-In
How customers consent to receive text messages from AutoBuilt
AutoBuilt sends appointment-related text messages on behalf of local appointment-based businesses such as salons, barbershops, and massage studios. This page shows exactly how customers opt in and what they agree to.
How customers opt in
Customers opt in at the moment they book or contact the business, in one of three ways:
- Online booking form. The customer enters their mobile number and checks the consent box shown below before submitting.
- In person or by phone. Staff ask: "Would you like appointment reminders and updates by text? What's the best number?" The customer agrees verbally and provides their number, which is recorded with their booking.
- QR code. A QR code at the business opens the same online booking form shown below, with the same consent checkbox.
Customers are never added to messaging without completing one of the above. We do not purchase, rent, or import phone number lists, and consent is never bought or transferred.
The opt-in form customers see
This is the live consent form used at booking. The consent checkbox is not pre-checked.
What we send
- Booking confirmations with the date, time, and address.
- Appointment reminders, typically 24 hours and 2 hours beforehand.
- An automatic reply with a booking link when a call to the business goes unanswered.
- A short request for a review after a completed appointment.
Opting out and getting help
Reply STOP to any message to opt out. You will receive one confirmation and then no further messages. Reply HELP for assistance, or email autobuiltsystems@gmail.com.
Message frequency varies. Message and data rates may apply. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.