Privacy Policy

Last updated: September 2026

AutoBuilt ("we," "us," or "our") provides booking and customer-communication services, including SMS text messaging, to local appointment-based businesses. This Privacy Policy explains how we collect, use, and protect information.

Information we collect

Contact details provided by you, such as name, mobile phone number, and email address.
Appointment information, such as the service requested and the date and time booked.
Basic technical information from our website, such as browser type and general usage data.

How we use information

To schedule, confirm, and send reminders for appointments.
To send an automated text reply when a call to the business is missed.
To request a customer review after a completed appointment.
To operate, maintain, and improve our services.

SMS text messaging and mobile information

If you provide your mobile phone number when booking or contacting a business, you may receive SMS text messages relating to your appointments, including confirmations, reminders, missed-call replies, and review requests.

Message frequency varies based on your appointments and interactions. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or email us at the address below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as our messaging, hosting, and scheduling providers, is permitted solely to deliver the service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share information only with the individual business you booked with, and with service providers who help us operate, strictly as needed to deliver the service. We may also disclose information where required by law.

Data retention and security

We retain information only as long as necessary to provide the service and meet legal obligations, and we apply reasonable safeguards to protect it. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Your choices

You may opt out of text messages at any time by replying STOP to any message. To request access to or deletion of your information, contact us using the details below.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact us

Questions about this policy may be sent to autobuiltsystems@gmail.com.